Shipping Information

Which Countries Do We Ship To? We only ship to Australia at this time.

Delivery Times: It takes 1–2 business days to process your order. Once dispatched, delivery typically takes between 3 and 10 business days, depending on your location.

Shipping Costs: Shipping is free for all orders.

Order Cancelling: If you wish to cancel your order, please contact customer service immediately after placing it. You will receive confirmation that your order has been cancelled once processed.

Delayed Orders: Please allow an additional 2 business days and make sure to use your tracking code for updates. If your order hasn’t arrived after this time, feel free to contact us with your order number to assist you.

Orders That Are Damaged Or Inaccurate: Received your order but something isn’t right? If your item arrived damaged or incorrect, please contact us with your order number, include clear photos of the issue, and provide a brief description so we can resolve it quickly.

Contacting Us About Your Order: If you need to contact us about your order, please email us via our Contact Us page with your order number to ensure we are speaking to the right person. One of our friendly team members will respond within 24–48 hours.